Description
Shipping & Returns
ONLINE Returns Policy
We want you to LOVE your purchase! We will happily accept returns postmarked within 10 days of purchase on unworn, new products with tags attached. Refunds will be made to the card used in the original transaction. All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from this store location. Returned items must be unworn with price tags intact.
Handbags, sunglasses, jewelry, lingerie, accessories, special orders, trunk show items, and SALE items are FINAL SALE and cannot be exchanged or returned for a store credit.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Customers are responsible for the cost of shipping on all returns.
Return Address:
Monkee's of Highlands
383 Main Street
Highlands, NC 28741
As a small business, we cannot accommodate every return but we will be reasonable. Please contact us directly with any questions or concerns.
Shipping Policy
We offer standard shipping for a flat rate. Orders over $250 qualify for complimentary standard shipping. When your order ships, you will receive an email including tracking information.
Delivery times and dates will vary based on your location. We are not responsible for lost or stolen packages, or unforeseen delays due to holidays and weather. No overnight shipping is offered at this time.
Not all of our inventory is sold online due to vendor restrictions. Please follow us on Instagram or call to order!
The Riddle of the Perfect Scent
For a richer, longer-lasting, customizable, and more portable scent –
choose Riddle over traditional water and alcohol based perfumes.
Completely Unique
Scented oils react differently to each individual’s body chemistry so you’ll never be caught smelling the same as someone else.
Concentrated Fragrance
The concentration of our oils is applied directly to the skin with a roller-ball, and there is no alcohol or water used to stretch or dilute the formulation
Long Lasting
The slow evaporation of oil and better adhesion to the skin provide a stronger and more persistent sillage that gradually releases throughout the day.
Layerable
Riddle oils can be combined infinitely in order to create depth, complexity and a one-of-a-kind scent on your skin.
Pheromone Roll-On Fragrances
Please be aware that the scented oils in this category are base note only formulas. They work with your own body chemistry (hormones, diet, health, genetics, pheromones, etc.) to act as an accelerant to your natural scent; we call these pheromone oils. These oils are enhancers, and because you're often nose-blind to your own scent, you may not smell these on yourself. However, our number one review on these scents is how many compliments people receive when wearing them.
People who love these scents are usually sensitive to smells and love their subtle nature. They typically suffer from fragrance-related headaches and don't from these. They don't want to smell overpowering to people around them. They use these scents as enhancers with other fragrances they wear.
We ask that you consider all of this information when purchasing these oils, as we do not accept returns for not being able to smell your oil.
Scented Roll-On Fragrances
Our high-quality, concentrated fragrance oils are free of water and alcohol, made with skin-safe, non-toxic ingredients, and are cruelty-free and vegan.